Description

The competitive landscape has evolved greatly over the last 18 months. Where at one point in time, Grocers were able to maintain loyalty and growth through traditional payment methods, the pandemic accelerated a digital-first, consumer-driven business model. Merchants in all industries are pursuing strategies that put consumers at the center of every omnichannel initiative to drive deeper engagement – and equip communities with diverse, flexible payment options that nurture loyalty and return traffic. Of importance is the necessity to provide choices for the communities you serve – including your own workforce. Your associates are part of your community of consumers and expanding. Enabling services that not only diversify payment acceptance options – but also payoutoptions such as Earned Wage Access – will help you win in the market as a true community-centric innovator.

In this session, Fiserv will discuss how to enhance service for your internal and external customers with innovation like Earned Wage Access – ultimately bringing traffic and talent to your business.

Track(s)

• 
  Omnichannel Marketing

Handout(s)

• Expanding Your Consumer Community